【Announcement】Self-Service Rental Procedure
2025 / 02 / 05

Same Location Return Instructions



Step 01 -
Book via Line
1. Add official Line account
2. Select "Self-Service Booking"


Step 02 -
Register / Log in as a Member
Log in and link your account to use the self-service rental service


Step 03 -
Reserve a Vehicle
- Choose the date and time, minimum rental time is 1 hour
- Select the vehicle model


Step 04 -
Pay and Rent
Confirm the following amounts are correct and bind a credit card to pay through a third-party payment platform:
- Vehicle Rental: Charged by the hour / 60 minutes, rates vary by model(minimum charge is 1 hour)
- Advanced Auto Insurance Plan:Waives vehicle depreciation fee, theft and property damage deductibles(once underwritten, the premium is non-refundable)
- Mileage Fee:No kilometer limit, NT$3 per km, mileage fee calculated upon return
- E-tag Fee:Automatically charged within 7-14 business days, please check credit card statement


Step 05 -
Take Photos and Pick Up
- Go to Member Center > My Orders to start pick up
- Confirm vehicle exterior is intact, take photos of any existing damage
- After uploading photos, open the door to use the vehicle


Step 06 -
Return to Same Location
Return to the pick up parking lot and confirm the following are completed:
- Follow the return location rules
- Close all windows
- Turn off the engine and power
- Turn off headlights and interior lights
- Return the key to the key holder
- Check for all personal belongings
- Return the parking card, fuel card, and vehicle documents to their original locations
- Close and lock the doors


Step 07 -
Take Return Photos
- Confirm vehicle exterior is intact, take photos of any new damage
- Take photos of the return parking spot and note the floor level


Step 08 -
Pay and Return
Confirm the following amounts are correct, payment will be automatically charged to the bound credit card :
- Billed Hours:Over 10 hours is billed as one day
- Mileage Fee:No kilometer limit, NT$3 per km
- E-tag Fee: Automatically charged within 7-14 business days, please check credit card statement
- Late Fee: Charged by the hour / 60 minutes, rates vary by model
- Vehicle Rental: Charged by the hour / 60 minutes, rates vary by model (recalculated if returned early)


Step 09 -
Return Complete
Rental conditions
- ID card + driver's license
- Must be 20 years old or above and have held a driver's license for at least one year.
- Payment by credit card.
- No outstanding traffic violations, no records of misconduct in the industry, and no records of civil or criminal offenses.
- For safety reasons, the company reserves the right to decide whether to provide the rental service.
Notes
- The quote includes "Basic Insurance" coverage.(click here)
- Advanced Auto Insurance Plan (optional upgrade)(click here)
- The rental agreement requires providing credit card information for future deductions such as traffic fines and parking fees.
- The quote does not include fuel costs, parking fees, tolls (ETC), and traffic fines.
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Contact us

Line ID : @cars880

WhatsApp ID : +886 958779609

WeChat ID : a0958779609