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【Announcement】Self-Service Rental Procedure

2025 / 02 / 05
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Same Location Return Instructions

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Step 01 -

Book via Line

1. Add official Line account
2. Select "Self-Service Booking"
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Step 02 -

Register / Log in as a Member

Log in and link your account to use the self-service rental service
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Step 03 -

Reserve a Vehicle

  1. Choose the date and time, minimum rental time is 1 hour
  2. Select the vehicle model
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Step 04 -

Pay and Rent

Confirm the following amounts are correct and bind a credit card to pay through a third-party payment platform:
  1. Vehicle Rental: Charged by the hour / 60 minutes, rates vary by model(minimum charge is 1 hour)
  2. Advanced Auto Insurance Plan:Waives vehicle depreciation fee, theft and property damage deductibles(once underwritten, the premium is non-refundable)
  3. Mileage Fee:No kilometer limit, NT$3 per km, mileage fee calculated upon return
  4. E-tag Fee:Automatically charged within 7-14 business days, please check credit card statement
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Step 05 -

Take Photos and Pick Up

  1. Go to Member Center > My Orders to start pick up
  2. Confirm vehicle exterior is intact, take photos of any existing damage
  3. After uploading photos, open the door to use the vehicle
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Step 06 -

Return to Same Location

Return to the pick up parking lot and confirm the following are completed:
  1. Follow the return location rules
  2. Close all windows
  3. Turn off the engine and power
  4. Turn off headlights and interior lights
  5. Return the key to the key holder
  6. Check for all personal belongings
  7. Return the parking card, fuel card, and vehicle documents to their original locations
  8. Close and lock the doors
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Step 07 -

Take Return Photos

  1. Confirm vehicle exterior is intact, take photos of any new damage
  2. Take photos of the return parking spot and note the floor level
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Step 08 -

Pay and Return

Confirm the following amounts are correct, payment will be automatically charged to the bound credit card :
  1. Billed Hours:Over 10 hours is billed as one day
  2. Mileage Fee:No kilometer limit, NT$3 per km
  3. E-tag Fee: Automatically charged within 7-14 business days, please check credit card statement
  4. Late Fee: Charged by the hour / 60 minutes, rates vary by model
  5. Vehicle Rental: Charged by the hour / 60 minutes, rates vary by model (recalculated if returned early)
*If any refund is generated, it will be returned to your credit card within 3 business days, please check your credit card statement
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Step 09 -

Return Complete

Rental conditions

  1. ID card + driver's license
  2. Must be 20 years old or above and have held a driver's license for at least one year.
  3. Payment by credit card.
  4. No outstanding traffic violations, no records of misconduct in the industry, and no records of civil or criminal offenses.
  5. For safety reasons, the company reserves the right to decide whether to provide the rental service.

Notes

  1. The quote includes "Basic Insurance" coverage.(click here)
  2. Advanced Auto Insurance Plan (optional upgrade)(click here)
  3. The rental agreement requires providing credit card information for future deductions such as traffic fines and parking fees.
  4. The quote does not include fuel costs, parking fees, tolls (ETC), and traffic fines.
BOOK NOW

Contact us

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Line ID : @cars880
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WhatsApp ID : +886 958779609
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WeChat ID : a0958779609


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