Offers
Car Guide
Locations
Chauffeur
About Us
blog
Subscription Car
Long-term rental car
自助訂單
租車服務
常見問答
隱私條款
Pickup Process
1
Step 01 Reserve a Rental
1.Phone reservation
2.Online web reservation
3.In-person reservation
2.Online web reservation
3.In-person reservation
2
Step 02 Reply Confirmation
1.After receiving a reservation, we will confirm with the
customer the rental location, dates, vehicle model, total rental amount,
etc.
2.Ask the customer to prepay a deposit (in-person, ATM bank transfer, online card) to hold the vehicle.
2.Ask the customer to prepay a deposit (in-person, ATM bank transfer, online card) to hold the vehicle.
3
Step 03 Pickup Formalities
1.Come to the store location to pickup the vehicle,
staff will explain "Rental Terms and Conditions".
2.Fill in the "Vehicle Rental Agreement" form.
3.Provide identification documents (varies based on nationality) and photocopy to file, settle outstanding balance:
a. Locals: National Identity Card and Driver's License. (Cash rental available)
b. Foreigners: Valid International Driving Permit (IDP), Passport, AE/VISA/MASTER/JCB credit card or UnionPay card, Visa or Residency Permit (valid for 6+ months) or Entry/Exit Permit.
c. China/HK/Macau residents: Valid HK license or IDP, Mainland passport, AE/VISA/MASTER/JCB or UnionPay card, Entry permit.
d. Japanese: Japanese license and translation, AE/VISA/MASTER/JCB card, Entry/Exit Permit.
2.Fill in the "Vehicle Rental Agreement" form.
3.Provide identification documents (varies based on nationality) and photocopy to file, settle outstanding balance:
a. Locals: National Identity Card and Driver's License. (Cash rental available)
b. Foreigners: Valid International Driving Permit (IDP), Passport, AE/VISA/MASTER/JCB credit card or UnionPay card, Visa or Residency Permit (valid for 6+ months) or Entry/Exit Permit.
c. China/HK/Macau residents: Valid HK license or IDP, Mainland passport, AE/VISA/MASTER/JCB or UnionPay card, Entry permit.
d. Japanese: Japanese license and translation, AE/VISA/MASTER/JCB card, Entry/Exit Permit.
4
Step 04 Vehicle Condition
Check & Handover
1.Staff will accompany to thoroughly inspect vehicle
condition before pickup, detailing any defects in the "Vehicle Rental Form"
with photos.
2.Customer signs acknowledgement to officially receive the vehicle.
2.Customer signs acknowledgement to officially receive the vehicle.
5
Step 05 Vehicle Return
Condition Check
1.Upon returning, staff will accompany to inspect vehicle
and document condition on "Vehicle Rental Agreement" form.
2.Customer signs to finalize return, and pays any additional accumulated charges(Expressway usage costs, ETC, gasoline quantity variance).
3.Final invoice issued inclusive of taxes (unless company tax ID is needed) - ETC toll fees are non-invoiceable pass-through charges.
2.Customer signs to finalize return, and pays any additional accumulated charges(Expressway usage costs, ETC, gasoline quantity variance).
3.Final invoice issued inclusive of taxes (unless company tax ID is needed) - ETC toll fees are non-invoiceable pass-through charges.
