Cancellation Policy-short rent-Taiwan Car Rental for Tourists – Easy Booking, English Support

Document

Deposit and Refund Policy

一、The deposit

The deposit amount is 30% of the total rental fees regardless of weekends, holidays, consecutive holidays or national holidays.

二、Cancellation and Refund Policy for Reservations

1.If the lessee cancels 10 or more days prior to the scheduled rental date, 100% of the deposit shall be refunded.
2. If the lessee cancels 7 to 9 days prior, 50% of the deposit shall be refunded.
3. If the lessee cancels 4 to 6 days prior, 40% of the deposit shall be refunded.
4.If the lessee cancels 2 to 3 days prior, 30% of the deposit shall be refunded.
5. If the lessee cancels 1 day prior, 20% of the deposit shall be refunded.
6. If the lessee cancels on the day of rental or fails to notify, the lessor may retain the full deposit.
7.In the event of natural disaster, force majeure or other reasons not attributable to either party rendering performance impossible, the full deposit shall be returned.

三、Late Vehicle Return

Stated in Article 6 of the "Matters Which Must and Must Not Be Included", a late fee equivalent to 1/10 of the daily rental rate shall apply for every hour late, capped at the equivalent of one full day's rental fee for delays of 6 hours or more.
Any matters not specified shall be subject to the provisions on Matters Which Must and Must Not Be Included in Car Rental Standard Form Contracts promulgated by the Executive Yuan, R.O.C.(Taiwan).